Palisades Collection is a subsidiary of Asta Funding. They are debt collectors that primarily collect on AT&T wireless accounts.
However there are numerous individuals that dispute that they ever had an account with AT&T. There are also a number of people that have filed a lawsuit against Palisades Collection for violation of the Fair Debt Collection Practices Act (FDCPA).
To get even a mailing address for Palisades you have to be very savvy. There is no official website for them and they outsource their incoming calls to a call center in India.
They are located in Pennsylvania, New Jersey and allegedly are headquartered in Wisconsin. Asta Funding the parent company does not provide any contact information for Palisades on their website even though they are both part of the same organization.
When Palisades Collection is contacting you I suggest first requesting validation of the debt. However some people claim to have had their request ignored.
Palisades seems to be able to work outside of the law without the threat of prosecution. This limits your options of dealing with them and getting an alleged debt resolved.
Instead of having communications with them, I recommend disputing the negative listing they have made. You dispute the listing with the credit bureaus by sending in a dispute letter. In this letter you must explain why the negative listing is inaccurate. Reasons include; the account is not yours, never paid late, account is paid in full, just to name a few.
There are allegations that Palisades has purchased individuals private information and then created fake accounts to try and collect on. There are multiple allegations of them engaging in this behavior.
Another step and perhaps a more appropriate step would be to hire a professional credit repair firm that employs attorneys. This can be done at a reasonable rate and this will provide you with legal resources to file a lawsuit against Palisades and at the very least protect your rights.
I suggest using extreme caution if you communicate with them on your own behalf. The reason for this is that you do not want to admit guilt for a debt and any communication you have with them can be used in a court of law.
In sum, I suggest hiring a professional credit repair service to remove any negative marks that Palisades has created on your credit report. I also encourage you not to communicate with Palisades directly. They are not in a position to help you or resolve a conflict with you. They are instead only concerned with collecting payment for an alleged debt.
